SUMMARY
Oversee the operations of the Club Hollywood, including supervision of marketing services representative staff in the absence of a Marketing Services Supervisor, ensuring accuracy and integrity of database information and maintaining the highest level of guest service for casino players.
EDUCATION/EXPERIENCE
High School diploma or GED required. 2+ years related experience with knowledge of casino computer systems and ability to toggle between different programs required to perform essential functions; posses general administrative and/or secretarial skills. Prior team leader experience preferred but not required. This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and employees. Must understand and speak the English language.
Qualified applicants need to fill out an application at
www.pngaming.com for Empress Casino Joliet.